VS1 Plesk mailbox. Client unable to delete on webmail / increase size of mailbox size

August 13, 2014 admin Support, 0

For VS1 customers, if mailbox is full and unable to delete emails via webmail with error “You have reached your mail quota” upon email deletion, follow the steps:

1. Login to Plesk VS1 and choose customer.
2. Click on domain.
3. Under General tab, click on Customize.
4. Increase the mailbox size (+10MB should be enough)
5. Advise client to delete emails via webmail.
6. Once client have deleted mails, change the mailbox size back to original.

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